Terms of Service
1. Introduction
Welcome to We Certainly Recommend (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our site, you agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old to use our services. By using our site, you represent and warrant that you meet this requirement.
3. Account Registration
You may be required to create an account to access certain features of our site. You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate and complete information and to update your account as necessary.
4. Products and Pricing
All products, prices, and descriptions are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Prices displayed on our website are final and do not include taxes or shipping fees unless stated otherwise.
5. Order Processing and Payment
We accept credit cards and other forms of virtual payment. All payments are processed securely. We reserve the right to refuse any order if fraudulent or unauthorized activities are suspected.
6. Shipping and Delivery
We aim to process and ship all orders within 3 business days. Delivery times vary based on the shipping method and destination. We are not responsible for delays caused by carriers or unforeseen circumstances.
7. Return and Refund Policy
Please refer to our Refund Policy below for details on returns and refunds.
8. Intellectual Property
All content on our website, including text, images, and logos, is our intellectual property or used with permission. You may not use, reproduce, or distribute any content without our written consent.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the purchase price of the product in question.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of California without regard to its conflict of law principles.
11. Changes to These Terms
We reserve the right to update these Terms at any time. Any changes will be posted on this page, and your continued use of our site constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions about these Terms, please contact us at team@wecertainlyrecommend.com.
Refund Policy
1. Returns
We accept returns of unopened and unused products within [30] days of delivery. To initiate a return, please contact us at team@wecertainlyrecommend.com with your order number and reason for the return.
2. Eligibility for Refunds
To be eligible for a refund, the product must be in its original condition, unused, and in the original packaging. Products that have been used, damaged, or altered in any way are not eligible for a refund.
3. Non-Returnable Items
Certain items are non-returnable, including those listed as "non-returnable" in the WCR store.
4. Refund Process
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 10 business days.
5. Shipping Costs
Shipping costs are non-refundable. You are responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at team@wecertainlyrecommend.com.
7. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at team@wecertainlyrecommend.com.
8. Contact Information
For more information about our Refund Policy, please contact us at team@wecertainlyrecommend.com.